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Ei77 Privacy Policy — How We Keep Your Information Safe

At ei77, your personal information is our most valued asset. This Privacy Policy clearly sets out what data is collected, why it is collected, and how it is kept secure.

Last updated: January 2026 SSL encrypted In Bengali
Last revised: January 1, 2026

1 Introduction & Scope

Ei77 (www.ei77.pro) is an online gaming platform serving users in Bangladesh and internationally. We believe your privacy is a fundamental right. This Privacy Policy ("Policy") explains clearly what information ei77 collects, how that information is used, and the steps we take to keep your data safe.

By using the ei77 website or app, you are considered to have agreed to this Privacy Policy. If you do not agree with this Policy, we recommend that you discontinue use of our services. This Policy covers our Terms and ConditionsRead alongside the

This Policy applies only to the ei77.pro website and its associated services. Third-party websites or services are governed by their own privacy policies, and ei77 bears no responsibility for those.

2 What information is collected

Ei77 collects only the information necessary to operate and improve our services. We do not collect excessive or unnecessary data. Full details are provided in the table below:

Type of Information Details Requirements
Identity Information Name, date of birth, national ID number Mandatory
Contact Information Mobile number, email address Mandatory
Financial information BKash/Nagad/Rocket number, transaction history Mandatory
Device Information IP address, browser type, operating system Automatic
Usage Data Login time, game history, session data Automatic
Cookie information Preferences, session tokens, analytics data Optional

3 How Data Is Collected

Ei77 collects information in several ways. The most common is information you provide directly when registering or updating your profile. Data is also collected when you play games, make deposits or withdrawals, or contact customer support.

  • Information provided directly: Via registration forms, KYC verification, support tickets, and live chat.
  • Automatic collection: Using cookies, log files, pixel tags, and web beacon technology.
  • From Third Parties: Transaction confirmation data from payment gateways (bKash, Nagad, Rocket).
  • Public Sources: Publicly available information may be used in some cases for identity verification purposes.

Know: ei77 never stores your full payment card number, CVV, or banking passwords. All financial transactions are processed through secure third-party payment gateways.

4 Purpose of Data Use

Ei77 uses collected data only for specific and legitimate purposes. The core principle of our Privacy Policy is simple — your data is for your service, not for sale.

  • Account management: To create your account, secure your login, and maintain your profile.
  • Identity Verification (KYC): To verify age and prevent money laundering.
  • Payment Processing: To process deposits and manage withdrawals.
  • Customer support: To assist with your questions and resolve issues.
  • Security & Fraud Prevention: To detect suspicious activity.
  • Platform Improvement: To analyze and improve the user experience.
  • Legal obligations: To meet regulatory authority requirements.
  • Marketing Communications: To send promotional offers with your consent.

5 Data Sharing & Disclosure

Ei77 does not sell your personal information to third parties. However, there are certain situations where sharing information may be necessary:

  • Payment Partners: Necessary data is shared with bKash, Nagad, and Rocket to complete transactions.
  • Game providers: With licensed game developers to deliver gaming services.
  • Law enforcement agencies: To comply with legal obligations or court orders.
  • Regulatory Authority: For regular reporting requirements to the licensing authority.
  • Technology Service Providers: Contracted partners for hosting, security, and analytics services.

Our commitment: Before sharing data with any third party, we ensure they maintain the same standard of data protection as ei77. All partners are required to sign a strict data processing agreement.

6 Cookies & tracking

The ei77.pro website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that make your visit smoother and more personalized.

  • Essential cookies: For login sessions and security purposes. These cannot be disabled.
  • Functional cookies: To remember your preferences and language settings.
  • Analytics Cookies: To understand website traffic and usage patterns.
  • Marketing Cookies: To show you relevant ads based on your preferences (optional).

You can manage or delete cookies at any time through your browser settings. However, disabling certain cookies may limit some features of the website.

7 Data Storage & Security

Ei77 uses the latest technology to protect your data. Our servers are secured with 256-bit SSL/TLS encryption. All data is stored in firewall-protected data centers and undergoes regular security audits.

  • Account information is retained for up to 5 years.
  • Transaction records are retained for up to 7 years in accordance with legal obligations.
  • Some information may be retained for legal reasons even after an account is closed.
  • Strict access controls are in place for all staff accessing data.
  • In the event of a data breach, we will notify you within 72 hours.

Caution: No one can guarantee 100% security on the internet. While we take every precaution possible, you should also stay vigilant — use a strong password and never share your account details with anyone.

8 Your rights

Ei77 believes you should have full control over your own data. We provide you with the following rights:

  • Right to Know: The right to know what information we have collected about you.
  • Right to Rectification: The right to have inaccurate or incomplete information corrected.
  • Right to Erasure: The right to request deletion of your data under specific circumstances.
  • Right to Restrict Processing: The right to restrict the use of your data in certain circumstances.
  • Right to object: The right to object to your data being used for marketing purposes.
  • Right to Portability: The right to receive your data in a structured format.

To exercise any of these rights, please contact our support team. We will respond to your request within 30 days.

9 Third-Party Services

The ei77 platform integrates certain third-party services and technologies to enhance service quality. These services have their own privacy policies. Game software providers may independently collect certain data during gameplay. Payment gateway services process transaction information within their own systems. Live chat providers may retain conversation logs. ei77 is not responsible for how these third parties use data, but we work only with trusted and verified partners.

10 Policy Changes

Ei77 may update this Privacy Policy from time to time. For significant changes, we will post a notice on the website and, where possible, notify you via your registered mobile number or email. Continued use of the platform after any changes will be taken as acceptance of the updated Policy.

The date of each revision will be noted at the top of this page as "Last Updated". We recommend checking this page regularly.

11 Contact

For any privacy-related questions, complaints, or requests, please reach out to our dedicated privacy team.

Contact Address: Send all privacy-related requests to: [email protected]
We typically respond within 3 business days.

Your Rights Over Your Data

At ei77, your data is in your hands. Exercise these rights at any time.

Right to know

You may request to know what information we hold about you at any time.

Right to Rectification

You may request corrections to inaccurate or outdated information at any time.

Right to Erasure

Under certain conditions, you may request the permanent deletion of your data.

Right to object

You may object to your data being used for marketing or any other purpose.

Right to Portability

You can export your data in a readable format.

Right to Restrict

In special circumstances, you may request that processing of your data be temporarily suspended.

Our data protection standards

At ei77, we follow the highest industry standards to protect your privacy.

SSL encryption

Every data transfer is fully protected with 256-bit SSL/TLS encryption. Hackers and third parties cannot access your information.

KYC verification system

Verifying your identity strengthens account security, helping prevent fraud and unauthorized access.

Regular Security Audits

Regular penetration tests and audits are conducted by independent security experts.

Secure Data Centers

All data is stored in ISO-certified data centers with 24/7 monitoring, backup, and disaster recovery systems in place.

Immediate Breach Notification

In the event of any data breach, you will be notified directly within 72 hours and the issue will be resolved promptly.

Data Is Not Sold

Ei77 never sells your personal information to third parties. Your data is used solely to deliver our services.

Play Responsibly

Privacy guaranteed — join with confidence!

Your data is fully secure at ei77. Now that you understand our Privacy Policy, register with confidence and start your experience on Bangladesh's most trusted gaming platform.

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